AppleWood Self Storage Testimonials
To view or provide your own review, click on your favorite link per the storage facility location you used.
Ted B (repeat customer having rented with us three times over the years)
I have used AppleWood Self Storage several times to store items in the past few years, and I have always been pleased with the quality and cleanliness of the units. The property is well light and secure and is in close proximity to my home which is very convenient. Dave Wood is always very prompt in returning phone calls and obviously takes great pride in his business. I highly recommend AppleWood Self Storage.
Repeat husband and wife (storing prized sports car each year)
Highly recommend. Come back to them year after year! We store a valuable automobile during its winter hibernation and always enjoy knowing it is in safe hands. Friendly staff and definitely someone that my family trusts!
Neil G (Returning/annual retired executive w/ gorgeous sports car)
We had a great experience with AppleWood Self Storage storing our "summer car" this past winter. The storage units are maintained immaculately. Dave, the owner is extremely responsive, always getting back to you literally within minutes of an email or phone call. He is by no means an absentee landlord ... obviously spends a lot of time around his properties. The terms of the rental were very clearly explained, and the owner provided free advice as to how to store our car vermin- and bug-free over the winter.
In meeting with Dave it is readily apparent he cares about his customer's safety. In addition to pristine facilities, up front he tells us about his safety and prevention measures all designed so that we won't be bothered by others when out at the facility. He is particular in who he rents to and has an active Police K9 dog training program to offer the facilities as training locations for the K9's. We would recommend AppleWood Self Storage to anyone with a need for secure storage.
Ian & Family (Storing entire house with us while traveling overseas)
Highly recommended storage facilities. When my wife was looking at storage units on the east side of Madison, she would come home after inspecting various facilities with stories of how laughably bad some places were. She was shown units with standing water, inoperable or un-lockable doors, dingy locations, musty and damp units and indifferent managers. As soon as she met Dave and saw the AppleWood Self Storage facilities, she knew straight away she had found the best place for our goods while we were overseas. Dave is a pleasure to work with and gave us some good advice both in person and via the AppleWood Self Storage website (the Irish Spring bars really do keep spider webs away). As almost all our belonging were going to be stored for over a year, a dry facility was imperative to us, so we were glad to see that there has obviously been some serious thought put into the landscaping and layout of the facility, as you can see that even in the heaviest summer rain storm, any water run-off will be channeled away from the units. As well as being dry, the units are very clean and secure. Again, highly recommended!
I've had storage at AppleWood Self Storage for about 7 months now while I was out of the country for work. Its' been great in that I never felt I had to worry about security, cleanliness, or access to my belongings if needed. Dave is responsive and genuinely cares that you're having a good experience. It is more expensive than other places in town, which is an unfortunate side effect of having such a nice place. If you can afford the steep prices, then its' likely worth the peace of mind.
Tessa T.B. M (Overseas in India)
Setting up a storage garage was quick and easy with David. We felt safe leaving our valuables there while we were traveling in India for eight months. Payment was super easy because we were able to set up automatic payments with CC. I would highly recommend AppleWood Self Storage facility!
Carey W (5-year customer)
The facility is clean, extremely secure, and excellently managed. I rented from 2009-2014, and Dave and his family are both professional and personal. If I have need of storage in the future, I would do business with them again. As a future law enforcement professional, that other law enforcement professionals do business with them is an excellent endorsement.
Amber K (Student gone for a year)
Dave stuck by his word and saved a unit for me when two other facilities (when I showed up) didn't, as previously promised.
Long-Term Customer (needing to change unit sizes)
David was a pleasure to work with for the time that I maintained a storage unit at his facility – very personable. I downsized to a smaller unit after a year and it was very easy to switch over. The facility is easy to access, clean and secure. When I no longer needed the rental after 2 years, I received my deposit back very quickly and a nice note from David. I highly recommend renting from here.
Veronica N (Mom of UW student, reserving long distance from San Francisco)
I rented storage space at this facility over the phone from another state. Spoke to the owner who was extremely helpful and knowledgeable and who went out of the way to assist me with storage needs for my college student. The facility was clean, well maintained and easy to access. The process of getting the keys to my daughter (even though I am in another state) was surprisingly easy. I highly recommend this facility to anyone in the Madison area with storage needs.
UW Mom (daughter traveling overseas...actually rented to older sister too!)
AppleWood Self Storage is an exceptional company, and I would recommend them to anyone. My daughter is an international student who attends UW Madison. We needed a small, secure storage space for the contents of her dorm room for a few months over the summer. I contacted Dave at AppleWood Self Storage and he responded very quickly with clear and precise information about how they could meet our needs. We couldn't be happier with how Dave handled us as a client, and the service we received from AppleWood Self Storage. My daughter has now started a new year at UW, and thanks to AppleWood Self Storage she has all her stuff back in her new place. We will definitely use AppleWood Self Storage again in a heartbeat. Thanks Dave!!
Del V (worried UW dad from Pasadena)
Sep. 5, 2013 - We rented a garage sized unit at the Dairy Drive location. David should get 10 stars and is great. The units are clean and virtually brand new. Security is abundant with cameras everywhere and the place is lit up like the 4th of July. The units are available 24 hours; his office hours are limited. This might confuse some. The units have their own locks and keys. The price is reasonable. We used the unit for storage during the transition of moving from one apartment to another for my daughter attending the UW in Madison. It appears somewhat far by looking at a map but it's actually quite close, about 10 minutes from the campus. Dave is great! He tends to over communicate by email but that's a good thing. It helps drill in what needs to be done before, during, and after the move. He's somewhat involved with the local police and fire services and takes the time to answer any and all questions. He spells it out for you in black and white so you know exactly where you stand. I'd use this place again. Safe, secure and peace of mind!
Zach R (UW Student traveling out of state for the summer)
I needed a unit for my apartment furniture as I was living out of state for the summer. It ended up being a perfect experience in all regards. Over the summer I lost (and subsequently cancelled) my credit card that was on file with AppleWood Self Storage and forgot to notify them. Needless to say when they went to charge me for the month, it came up declined. Instead of charging me for a late fee immediately, Dave (the owner) both called and emailed to notify me of the situation. I was able to give him the information for a different card. Coincidentally the card I gave him expired two months later and the process repeated itself, once again Dave notified me and gave me the opportunity to avoid the late fee. All in all just excellent customer service, I was completely at fault for both scenarios and both times I was able to avoid the late fee. I could not give a higher recommendation for AppleWood Self Storage. The owner is friendly and easy to get ahold of, the units are well maintained, clean and safe. Look no further for a place to store.
K9 Training Program Fans
Rachel K (Vice President of Wisconsin's K9 SOS Organization)
I met Mr. Wood over 3 years ago when he saw me out training my search & rescue dog near one of his facilities. He introduced himself, explained his mission regarding safety, and invited my SAR team to train at his facilities (and personal property) as we needed/wanted. His motto is "Safety is our #1 Goal," and he stands by that motto by inviting search & rescue and police personnel to train at his storage sites.
Our SAR team has used his properties countless times for training. In addition to my SAR team, he has a similar relationship with Madison Police Dept. K9 unit. His storage units are state of the art, clean, and well run. The inside of empty storage which we also use for training have been spotlessly clean. The grounds are extremely well-kept, and Mr. Wood is frequently at the property as a resource. In addition, he's been an advocate and partner for increasing safety in the community.
While at the facility, I have met very friendly storage unit renters and staff. There has never been a questionable person or interaction in all the times we have trained at the two facilities. The facilities are well organized, well maintained, and the environment is very safe.
We found AppleWood Self Storage online. Then we drove by the place Saturday morning and found it cleaner than the photos. While there, we watched a K-9 training session going on with 5 dog teams…pretty cool! We learned that they train their periodically as part of a public service and safety prevention measure. The dogs were cute too. Certainly nice to see a proactive owner. We called the owner and he met us on Sunday to rent a unit!
Kathryn B (Fitchburg Police)
Dave, thanks for helping me store my belongings safe! I've now used you twice and have always found you helpful and friendly, and the place spotless. I appreciate all your effort working with local law enforcement to focus on safety practices too.
Marc G (gentleman between local housing changes)
Great experience with Dave at AppleWood Self Storage. He made our move easy by delivering on his promises and keeping things simple. His clean units and the security measure he takes won our business. Keep in up Dave!
Customer Privacy Requested
I cannot say enough about what an outstanding operation this business runs. I had three times contacted the owner, Dave, after I had three different potential move in dates based upon when my house was to close. After several deals fell through, I called Dave to ask for his help and to put down another deposit on another unit. Dave insisted he would not take my money until I was sure that the house sale would go through this time, and he did not want me to lose a security deposit. The units are very clean, safe, and the environment is very customer friendly. I had no reservations about visiting this facility on my own. I cannot say enough about this business and it is by far the best choice you can make for your storage needs.
Lisa K (Single Mom & daughters)
I was very happy with the overall facility and cleanliness of AppleWood Self Storage. I found your prices to be very fair and comparable but your storage in Madison was much nicer than the other ones closer to home here in Fitchburg, which is why I chose your facility. Thanks for everything and if I need a storage unit in the future, I know exactly where I am going to go. Thanks Lisa.
Special Needs, Special Services Provided
Busy Executive needing delivery of Lease & Key (yes, we deliver leases!)
I had a great experience with AppleWood Self Storage. I was in the middle of an important project at work and unable to pick up my lease when I wanted to. Dave was kind enough to bring the lease to me at my office. I also appreciated the welcome email and safety information he provided. This is an individual who genuinely cares about his clients.
Saverio (new job, relocating to Madison)
Some of the storage facilities around Madison are truly awful, so I was very relieved to find AppleWood Self Storage after a long hunt. We rented a 5x10 storage unit for about a year and a half, then moved out without any trouble. The units are pristine, and the owner (David) is professional, attentive, and clearly cares a lot about his facility. I highly recommend the company.
Katie M - Pharmaceutical Rep (Woman having endured a past bad storage experience elsewhere)
I had a previous storage locker, so when I came to AppleWood Self Storage I had low expectations. However, I was very impressed with how easy to work with Dave was, he listened to specifically what I was looking for, set up a time to meet that worked with my schedule and his, and I was able to get an exact locker within certain requirements for my profession. Dave even met with me several extra times to make sure his facility was up to code with the parameters of what my company was looking for.
The temperature controlled units are safe, outdoor-lock, and indoor-individual lock that I only have the key to, so it made me feel safe knowing the contents of my locker would be in the right temperature, in a clean environment and that I could always contact the owner with any questions. I would recommend AppleWood Self Storage, they do a great job and take pride in taking care of you and your storage.
Moving to Madison, Moving Away
AppleWood Self Storage was the most convenient, clean, friendly and safe places for self storage in Madison. When I was moving my plans changed and I needed storage as soon as possible but I wasn't willing to compromise the safety of my belongings. I searched online and called around. After reading about them on their website I decided to call and once I spoke with AppleWood Self Storage I knew I had found the right place. I was met within minutes and was given prompt and friendly service every single time I made an inquiry. I highly recommend AppleWood Self Storage, they know how to do Self Storage right!
Rented a storage unit in 2013, process was efficient, the facility was recently built, clean, and had security cameras. Dairy Drive location is easy to get to, just off the beltline and Stoughton. All in all it worked out great, just what I needed at the time.
Fantastic customer service, great facilities, and an all-around hassle-free storage experience.
From Customer Emails and Move-Out Thank You Notes
Ameena H (Young Professional)
Very clean & new units in a great location and designed very well on a slope to prevent water damage. It was very easy to do business with you and I appreciated your kindness. If ever back in Madison again and needing storage I would definitely call!
Don S (US Govt-Secret Services)
Thank you for all your service & help while I have been traveling about. It has been a pleasure keeping my possessions at your mini storage facility.
Helana C (UW Med Student)
Being gone a year went to fast! My things looked just like the day I left them in your self-storage unit. I will definitely recommend AppleWood Self Storage to other Med Students.